Refund policy

Refunds

We DO NOT offer refunds. ALL SALES ARE FINAL!! In the event a package is misplaced, lost or not delivered by the shipping company you must file a claim with the shipping company. We will then provide the shipping company with the necessary information to help expedite your claim. For any further questions feel free to reach out at contactus@lividny.com.

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and do our best to make it right.